Conflict Resolution Strategies
Use these strategies when encountering situations of Conflcit:
Empathy -Place yourself in the other person's position and experience what the world looks like from their perspective.
Self-Control- You should be in control of you.
Respect- yourself and the other person
BE CALM
Establish Boundaries- Outline what it is you want to achieve
Body Language- Make sure your body language is in tandem with your words
Use Neutral Words instead of Negative Ones
Employ Listening Techniques
Validate the person with whom you are in conflict
Reframe Your Words
Avoid making stereotypes of people
State your position briefly
Be Honest and Direct
Be Non-Judgemental
Be Open and Flexible
